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Our Program |
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| Edexcel Qualifications (EDEXCEL Certified Programmes Hospitality and Tourism): |
Entry Level :
- Edexcel Intermediate Certificate in Food and Drink Service
- Edexcel Intermediate Certificate in Food Production
- Edexcel Intermediate Certificate in Housekeeping
- Edexcel Intermediate Certificate in Reception ( Hotels )
- Edexcel Intermediate Certificate in Casual Dining/Fast Food Production
- Edexcel Intermediate Certificate in Casual Dining/Fast Food Service
- Edexcel Intermediate Certificate in Telephone Operations
- Edexcel Intermediate Certificate in Cashiering
- Edexcel Intermediate Certificate in Tour Guiding
- Edexcel Intermediate Certificate in Fares and Ticketing
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| Dhiafa Qualifications (DHIAFA HOSPITALITY & TOURISM MANAGEMENT CERTIFIED PROGRAMMES ):
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LONG PROGRAMMES
- Casual Dining Food Production
- Casual Dining Food Service
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SHORT PROGRAMMES
- Introduction to Food Hygiene
- Introduction to Health & Safety
- HACCP ( Hazard Analysis & Critical Control Points)
- Introduction to Security
- Introduction to Cashier
- Fidelio Hotel Reservations
- Introduction to Customer Care
- Intermediate Customer Care
- Introduction to Work Ethics/Working Relationships
- Introduction to Reception
- Advanced Reception
- Introduction to Food & Beverage Service
- Advanced Food & Beverage Service
- Introduction to Food Production (Cooking )
- Advanced Food Production (Cooking )
- International Cuisine Modules (Cooking )
- Introduction to Housekeeping
- Advanced Housekeeping
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S2B ( Services to Business ) |
SUPERVISORY & MANAGEMENT WORKSHOPS (These workshops are 3hrs or 6hrs in duration depending on
clients needs ) Working in Teams
- Leading Teams
- Making Motivation Work
- Managing Time Effectively
- The Process of Communication
- Effective Delegation
- Developing Working Relationships
- Understanding Change
- Managing Change
- Making Meetings Effective
- Creating a Customer Care Culture
- Problem Solving
Dhiafa Hospitality & Tourism Management can design and offer
programmes structured to an individual clients needs.
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